Inclement Weather/Emergency Information


INFORMATION ABOUT SCHEDULE CHANGES

During planned and unplanned campus closures, Mt, Hood Community College (MHCC) will only provide limited services, depending on the type and severity of the situation. The College encourages students, employees, vendors and visitors to read the following document.

In general, the Gresham Campus is open seven days a week, with limited services Saturdays and Sundays. The Maywood Park Campus and The Bruning Center for Allied Health Education are open weekdays with limited hours and services on weekends.

The following represents the type of closures that affect all faculty, support staff, students and community members who visit MHCC.

Up-to-date messages regarding emergency closures or delayed openings are communicated through multiple channels. When inclement weather is predicted, please consult multiple communication channels to receive accurate information. Reliable sources include MHCC's website (mhcc.edu) and phone greeting (503-491-6422), local television and radio broadcasts, local television and radio websites, as well as push notifications (a new channel this year) email and text messages from FlashAlert.

Emergency Closures

Emergency closures include such events as inclement weather, electrical outages and other unforeseen events that have the potential to create an unsafe work or school environment. During these temporary closures, all gates of the Gresham Campus are locked. With the exception of essential emergency personnel, college staff will not report to work. Essential emergency personnel are those that are designated by their supervisor to perform essential emergency duties. In the event of a total college closure, all classes, events, games, etc., are canceled for the entire day and/or evening at the Gresham, Maywood and Bruning campuses, East Multnomah County Head Start and all other MHCC locations. Athletic events or field trips that are scheduled at a location other than a MHCC facility will be reviewed on a case-by-case basis to determine if conditions require a cancellation. Decisions for such events will be made by the area dean, the faculty member associated with the event and the appropriate vice president. Information on college closures will be available on the college's website (mhcc.edu), through local radio and television stations and by FlashAlert notification for those that have registered for this service. Every effort will be made to announce inclement weather closures or late openings by 5:30 a.m. If a closure occurs during normal business hours, a decision will be made by 4 p.m. that day.

Note: Emergency closures are made with regard to conditions on or near the Gresham Campus and do not necessarily reflect conditions or roads in the region, county or state. Generally, the college will be closed for inclement weather when the Gresham area local school districts are closed.


Late Opening

An emergency temporary college closure is in effect until the noted time is announced. College gates will remain locked until the noted time to allow emergency crews to operate. Except for designated essential emergency crews, students and college personnel will report to classes or work at the noted time. A class or event that begins prior to the announced opening time will be considered canceled, regardless of the time it is scheduled to end. Information on college closures will be available on the college's website (mhcc.edu), through local radio and television stations and FlashAlert notifications for those that have registered for this service. Athletic events and field trips will be reviewed on a case-by-case basis to determine if conditions require a cancellation. Decisions for such events will be made by the area dean, the faculty member associated with the event and the appropriate vice president.


Holiday Closures

Holiday closures are considered non-service days and are specified in the employee agreements. With the exception of Public Safety and designated employees, offices are closed and classes are not scheduled. Employees required/requested by management to work during paid holidays will receive compensation according to their employee group's agreement.


Extended Holiday Closure

The college is traditionally closed the day after Thanksgiving and between Christmas and New Years Day. With the exception of Public Safety, all offices are closed and classes are not scheduled. Access to the Gresham Campus is limited. Generally, management must notify classified employees no later than Nov. 1, 2011, if they will be required to work during the break. All employees required to work will be paid according to the employee groups' agreements. Activities of all kind, including performing arts performances/practices, instructional activities and events, student group activities, etc. are not to be scheduled without prior dean and/or vice president approval. Employees that choose to come into offices during the extended holiday closure are required to check in with Public Safety upon their arrival to and departure from the campus.


***FlashAlert Information – You Must Renew Your Account Annually***

Like many schools, hospitals and other organizations, Mt. Hood Community College (MHCC) uses a service called FlashAlert to notify people about emergencies such as late openings and campus closures, generally due to inclement weather.

You are encouraged to register for FlashAlert in order to receive emergency notices related to closures, late starts, etc. There is no cost to use this service and your information will remain confidential. Individuals may self-register and manage up to three home or office emails and/or cellphone text message addresses (standard text messaging rates apply).

If you have registered for FlashAlert in the past, you will need to renew and update your information annually.

To Register:

  • Log into www.FlashAlert.net.
  • Click on the “Portland” region of the map.
  • Enter Mt. Hood Community College in the search bar. Confirm by clicking on the college’s name.
  • Enter your primary email address.
  • If you have a Twitter account, click on the Twitter logo and you will be directed to your account where you can receive tweets related to emergency closures.
  • Click the “Subscribe” button.
  • Create a password.
  • You will now be able to enter your additional contact information.
  • Click the “Send Test” button to ensure that you are able to receive messages. You will be required to open the email message and retrieve the validation code. Follow the instructions in the email to validate and activate the email address. You will not receive email notification or be able to add additional addresses until you complete the validation step.
  • You may now add additional email addresses or phone numbers.

To Renew or Update Registration:

  • Go to www.FlashAlert.net.
  • Click the “Manage Your Messages” tab.
  • Log in.
  • Review and/or update your existing primary email address and update if needed.
  • Click “Send Test” to receive a confirmation message.
  • You will be required to open the email message and retrieve the validation code. Follow the instructions in the email to validate and activate the email address. You will not receive email notification or be able to add additional addresses until you complete the validation step.
  • You may now add additional email addresses or phone numbers at this time.

Note: Please be aware that with the proliferation of spam and the resulting spam filters, it is impossible to guarantee message delivery since different filters block different messages. Text messages not delivered due to cellphone system overload will automatically abort after one hour.

About the FlashAlert Messenger App

While cellphone text messaging works fine in most instances, the cell companies become suspicious when they see a thousand of the same message coming at them, as in a snow storm situation, and sometimes set these messages aside for greater spam screening. A better alternative to texting is push notification, which is when the app on your mobile device creates a peer-to-peer relationship with the source of the information, in this case the FlashAlert server. The result is faster and more reliable delivery.

Download the app

You will find the free FlashAlert Messenger app for Android at Google Play and the iTunes app store, according to FlashAlert management. Download the appropriate app and install it on your smartphone or tablet. The first time you open the app, it will ask you to link to your existing FlashAlert Messenger account, or to go to the FlashAlert website and create an account and then link.

You may still opt to receive text messages, however please recognize messages may not be received in a timely fashion. Also, FlashAlert has deleted all text message accounts; if you wish to continue to receive text messages, you must renew your account at flashalert.net.

You may continue to receive messages via email.

Link the app

Linking the app to the account allows the app to receive push notifications from the organizations you have subscribed to on the website, in the "My FlashAlert" tab. If you want to view information without linking, or are linked and want to see news posted by all of FlashAlert's member organizations, there are tabs for emergency info, news releases and high school sports scores.

Summary
In the event of inclement weather (or other emergency situation), you have many options to receive notifications about closure, late start, etc. We recommend that you not rely on any single source of information

  1. Visit mhcc.edu (You will always find the most up-to-date information here.)
  2. Listen to local TV and radio stations
  3. Visit the websites of local TV and radio stations
  4. Call the campus (503-491-6422) and listen o the recorded message
  5. Register with FlashAlert (flashalert.net) to receive messages:
    1. Push notifications (Download the appropriate app for your smartphone or tablet)
    2. Register to receive messages via email.
    3. Register to receive text messages (may be slow and unreliable during heavy traffic periods, such as a citywide snowstorm.)
© 2014 Mt. Hood Community College | 26000 SE Stark St. | Gresham, OR 97030 | 503-491-6422
 Last Modified: 11/12/2014 07:15:49 AM