• Filing Clerk Curriculum


  • Career Pathway Certificate of Completion

    Catalog Year 2016-2017

    Students who successfully complete the Filing Clerk Career Pathway Certificate of Completion will have brushed up their skills with important changes in technology that have affected the office environment. Skills to be acquired include keyboarding with industry-appropriate speed and accuracy; gaining a working knowledge of the rules, procedures, and techniques of maintaining (filing) office records; using Microsoft Outlook to manage business email, calendars, and contacts; using business telephone systems effectively; and editing and creating professional-quality documents using software programs in the current version of Microsoft Office (Access, Excel, PowerPoint and Word). Students will develop their professional attitude and proofreading skills and may choose to continue on to earn a one-year certificate and/or an associate degree in the Administrative Office Professional program.
    The demand for office support personnel is high in both the private and the public sector. Employment opportunities for full-time, temporary and part-time office assistants are excellent in the Portland metropolitan area.
    Outcomes:

    • Apply standard English rules in clear, concise and effective business communications 
    • Apply critical thinking and technology skills to select appropriate software to solve a business problem
    • Organize records with both manual and electronic filing methods
    • Use communication software to set up and manage meetings
    • Demonstrate accuracy and skill in handling the telephone
    • Evaluate the validity of a website when using the Internet for information searches
    Course Number Course Title Credits
    BA131 Introduction to Business Computing1, 2 4
    BT110 Business Editing 3
    BT116 Communication Technologies 3
    BT118 Records and Information Management 3
    BT121
    or BT123A
    or BT123B
    Keyboarding 1 3
    Total Credits: 16

    This program is not financial aid eligible. However, the related degree program, Administrative Office Professional, is aid eligible.
    1 Minimum typing skill level is required.
    2 See course description for prerequisite.