• Medical Office Specialist: Administrative Secretary Curriculum

  • Associate of Applied Science Degree Program

    Catalog Year 2018-2019

    A medical office specialist as an administrative secretary will gain skills in patient relations, reception, medical records, computers, scheduling, coding and billing. This option appeals to one who enjoys helping people, wants to work in a professional setting and prefers a variety of job assignments.

    Students interested in administrative work in a medical setting should enjoy working with healthcare professionals, demonstrate strong communication skills, show an interest in medical and health issues and be dedicated to professionalism. Students should have typing competency and basic formatting knowledge before enrolling in classes in this program.

    Upon graduation, students may be hired to work in physicians' offices, public and private hospitals, teaching hospitals, clinics, laboratories, insurance companies and governmental facilities.

    Program Outcomes

    At the completion of this program, students should be able to:

    • Discuss the roles of the healthcare team members, elements of successful leadership and problem-solving strategies
    • Describe medical terminology, including disease processes and pharmacology
    • Differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
    • Describe the knowledge and skills required of an administrative secretary
    • Compare and contrast the billing and coding elements
    • Complete a professional résumé
    • Describe job searches and correct interview techniques

    Medical Office Students are required to complete a criminal background check and provide documentation of immunizations prior to beginning an internship.* DO NOT COMPLETE A BACKGROUND CHECK without first consulting with your program adviser.

    Immunizations required are:
    1) Measles, Mumps, and Rubella (MMR), 2 vaccines or positive titers.
    2) Varicella, 2 vaccines or positive titer.
    3) Tuberculosis screening current within last 12 months.
    4) Hepatitis B series, 3 vaccines and follow up titer.
    5) Tdap (tetanus, diphtheria, pertussis), current within last 10 years.
    6) Seasonal Flu Shot.
    *Some internship sites may require further immunizations

    Note: A minimum grade of "C" is required in all courses.

    First Quarter (Fall)
    Course Number Course Title
    BI100 Survey of Body Systems 4
    BT123A Skill Development 3
    CIS120L Computer Concepts Lab 1 1
    MO110 Powerful Strategies for the Office Team 3
    MTH058 Quantitative Reasoning I or
    MTH065 Beginning Algebra II (or higher)
    Second Quarter (Winter)
    Course Number Course Title
    BT116 Communication Technologies 3
    MO114 Medical Terminology I 3
    MO116 Medical Office Procedures 4
    MO230 Medical Coding I - ICD-10-CM 3
    WR121 English Composition 4
    Third Quarter (Spring)
    Course Number Course Title
    BT110 Business Editing 3
    MO115 Medical Terminology II 3
    MO117 Hospital Administrative Procedures 3
    MO136 Healthcare Documentation 3
    MO231 Medical Coding II - Procedural Coding 4
    Fourth Quarter (Fall)
    Course Number Course Title
    BT125 Microsoft Word Training 3

    Introduction to Intercultural Communication

    MO226 Pharmacology and Disease Processes for Medical Office Occupations 4
    MO240 Medical Office Billing I 3

    English Composition: Critical Thinking

    Fifth Quarter (Winter)
    Course Number Course Title
    AC110 Understanding Medical Insurance 4
    MO140 Microsoft Word Training1 3
    MO241 Medical Office Billing II 3
    MO250 Medical Law and Ethics 3
    PSY201 General Psychology 4
    Sixth Quarter (Spring)
    Course Number Course Title
    HE252 First Aid: Responding to Emergencies 3
    MO141 Patient Advocate for Medical Insurance 3
    MO214 Building a Professional Portfolio 1
    WE280MOD Cooperative Education Internship 4
    Total Credits 94-96

    See Associate of Applied Science degree requirements.