• Medical Office Specialist Curriculum

  • Associate of Applied Science Degree Program

    Catalog Year 2017-2018

    A medical office specialist as an administrative secretary will gain skills in patient relations, reception, medical records, computers, scheduling, coding and billing. This option appeals to one who enjoys helping people, wants to work in a professional setting and prefers a variety of job assignments.

    Students interested in administrative work in a medical setting should enjoy working with healthcare professionals, demonstrate strong communication skills, show an interest in medical and health issues and be dedicated to professionalism. Students should have typing competency and basic formatting knowledge before enrolling in classes in this program.

    Upon graduation, students may be hired to work in physicians’ offices, public and private hospitals, teaching hospitals, clinics, laboratories, insurance companies and governmental facilities.

    Program Outcomes

    At the completion of this program, students should be able to:

    • Discuss the roles of the healthcare team members, elements of successful leadership and problem-solving strategies
    • Describe medical terminology, including disease processes and pharmacology
    • Differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
    • Describe the knowledge and skills required of an administrative secretary
    • Compare and contrast the billing and coding elements
    • Complete a professional résumé
    • Describe job searches and correct interview techniques

    Medical Office Students are required to complete a criminal background check and provide documentation of immunizations prior to beginning an externship.* DO NOT COMPLETE A BACKGROUND CHECK without first consulting with your program adviser.

    Immunizations required are:
    1) Measles, Mumps, and Rubella (MMR), 2 vaccines or positive titers.
    2) Varicella, 2 vaccines or positive titer.
    3) Tuberculosis screening current within last 12 months.
    4) Hepatitis B series, 3 vaccines and follow up titer.
    5) Tdap (tetanus, diphtheria, pertussis), current within last 10 years.
    6) Seasonal Flu Shot.
    *Some externship sites may require further immunizations

    Note: A minimum grade of “C” is required in all courses.

    First Quarter (Fall)
    Course Number Course Title Credits
    BT116 Communication Technologies 3
    BT123A Keyboarding Skill Development 3
    HE252 First Aid: Responding to Emergencies 3
    MO110 Powerful Strategies for the Office Team 4
    MO116 Medical Office Procedures 4
    Second Quarter (Winter)
    Course Number Course Title Credits
    BA131 Introduction to Business Computing or
    CIS120 Computer Concepts I and CIS120L Computer Concepts Lab1
    BT110 Business Editing 3
    MO114 Medical Terminology I 3
    MO230 Medical Coding I - ICD-10-CM 3
    WR121 English Composition1 4
    Third Quarter (Spring)
    Course Number Course Title
    MO115 Medical Terminology II 3
    MO117 Hospital Administrative Procedures 3
    MO136 Healthcare Documentation 3
    MO212 Diversity and Healthcare 3
    MO231 Medical Coding II - Procedural Coding 4
    Fourth Quarter (Fall)
    Course Number Course Title Credits
    BA205 Business Communications 4
    BT118 Records and Information Management 3
    MO140 Understanding Medical Insurance for Providers 3
    MO226 Pharmacology and Disease Processes for Medical Office Occupations 4
    MO240 Medical Office Billing I 3
    Fifth Quarter (Winter)
    Course Number Course Title Credits
    AC110 General Accounting I 4
    BT125 Microsoft Word Training1 3
    MO241 Medical Office Billing II 3
    MO250 Medical Law and Ethics 3
    WS101 Introduction to Women’s Studies or PSY201 General Psychology 3-4
    Sixth Quarter (Spring)
    Course Number Course Title Credits
    MO141 Patient Advocate for Medical Insurance 3
    MO214 Building a Professional Portfolio 1
    MTH065 Beginning Algebra II (or higher) 1,2 4
    WE280MOD Cooperative Education Internship3 4
    Total Credits 95-96

    1 See course description for prerequisite..
    2 A College Placement Test (CPT) score does not fulfill this requirement. Students must successfully complete the required mathematics course (or higher.)
    3 Instructor and dean permission is required.

    ‡ See Associate of Applied Science degree requirements.