• Medical Office Specialist - Management Curriculum


  • Associate of Applied Science Degree Program

    Catalog Year 2017-2018

    A Medical Office Specialist in Management prepares to oversee a healthcare facility by learning how to lead people and manage office operations. The Management Specialist most often aspires to eventually manage some segment of a medical organization.

    Students interested in management work in a medical setting should enjoy working with healthcare professionals, demonstrate strong communication skills, show an interest in medical and health issues, and be dedicated to professionalism. Students should have typing competency and basic formatting knowledge before enrolling in classes in this program.

    Upon graduation, students may be hired to work in physicians’ offices, public and private hospitals, teaching hospitals, clinics, laboratories, insurance companies, and governmental facilities.

    Program Outcomes

    At the completion of this program, students should be able to:

    • Discuss the roles of the healthcare team members, elements of successful leadership, and problem-solving strategies
    • Describe medical terminology, including disease processes and pharmacology
    • Differentiate verbal and nonverbal communication, including gender differences, cultural awareness and sensitivity, and the elements of speaking and listening
    • Describe the management principles required in a medical office
    • Compare and contrast the billing and coding elements
    • Complete a professional resume
    • Describe job searches and correct interview techniques.

    Medical Office students are required to have a criminal background check (Health Professions CBC) and a current Tuberculin skin test (PPD) at the beginning of the MO110 Powerful Strategies for the Office Team class. Medical Office students must document completion of the three-dose Hepatitis B vaccine series and complete a Measles Immunization Clearance Certificate for School Attendance form prior to beginning the externship placement process. Some externship sites may require further immunizations. See program director for site specific requirements.

    Note: A minimum grade of “C” is required in all courses.

    First Quarter (Fall)
    Course Number
    Course Title
    Credits
    BA205 Business Communications
    4
    BT116 Communication Technologies
    3
    MO110 Powerful Strategies for the Office Team
    4
    MO114 Medical Terminology I
    3
    MO230 Medical Coding I - ICD-10-CM
    3
    17
    Second Quarter (Winter)
    Course Number
    Course Title
    Credits
    MO115 Medical Terminology II
    3
    MO116 Medical Office Procedures
    4
    MO231 Medical Coding II - Procedural Coding
    4
    MO240 Medical Office Billing I
    3
    WR121 English Composition1
    4
    18
    Third Quarter (Spring)
    Course Number
    Course Title
    Credits
    CIS120L Computer Concepts Lab I
    1
    HE252 First Aid: Responding to Emergencies
    3
    MO117 Hospital Administrative Procedures
    3
    MO140 Understanding Medical Insurance
    3
    MO212 Diversity and Healthcare
    3
    MO241 Medical Office Billing II
    3
    16
    Fourth Quarter (Fall)
    Course Number
    Course Title
    Credits
    MO136 Healthcare Documentation
    3
    MO141 Patient Advocate for Medical Insurance
    4
    MO226 Pharmacology and Disease Processes for Medical Office Occupations
    4
    WS101 Introduction to Women’s Studies or
    PSY201 General Psychology
    3-4
    13-14
    Fifth Quarter (Winter)
    Course Number
    Course Title
    Credits
    BA206 Management and Supervisory Fundamentals
    4
    BA226 Introduction to Business Law
    4
    BT125 Microsoft Word Training1
    3
    BT220 Electronic Calculator and 10-Key Operations
    1
    MO214 Building a Professional Portfolio
    1
    MO250 Medical Law and Ethics
    3
    16
    Sixth Quarter (Spring)
    Course Number
    Course Title
    Credits
    AC110 General Accounting I
    4
    BA224 Human Resources Management
    3
    MTH065 Beginning Algebra II (or higher)1,3
    4
    WE280MOMD Cooperative Education Internship
    4
    15
    Total Credits 95-96

    1 See course descriptions for prerequisite.
    2A College Placement Test (CPT) score does not fulfill this requirement. Students must successfully complete the required mathematics course (or higher.)
    3 Instructor and dean permission is required.

    ‡ See Associate of Applied Science degree requirements.