• Refund Procedures


  • When a student registers for a class, charges are applied to their student account.

    • Students will receive a 100 percent removal of tuition charges and refundable fees if the student drops classes by the refund date printed on the student's class schedule. The drop with a refund deadline for most standard length classes is the first Sunday after the term begins. If the student account has no holds, the student can drop the classes on MyMHCC. If the student account has a hold on it, the student must drop their class in person by submitting an add/drop form in the Student Services Center or by calling 503-491-7393.
    • Course cancellations by the college will result in a 100 percent removal of tuition charges
    • Removal of charges will not be considered for classes dropped after the refund date. Click here to review Petitioning for a Refund due to documented extenuating circumstances.

    Refunds

    The refund process will begin no earlier than the third week of the term.

    • Any credit applied to a student account resulting from a removal of charges or over payment will first be applied to any college debt, even if the amount owed is not yet due. Late registration, class additions or registering for the next term may result in little or no refund.
    • Refunds resulting from check over payment are held 5 business days from the date the original payment was processed.

    For more details see one of the following:
    Refund Procedures for Student Accounts without Financial Aid
    Refund Procedures for Student Accounts with Third Party Authorizations
    Refund Procedures for Currently Enrolled Students with Financial Aid

    Refund Procedures for Student Accounts without Financial Aid

    The following procedure is applicable to all college personnel and students with no Financial Aid, such as scholarships, grants, awards, or loans. These procedures were established to ensure timely delivery of student account refunds resulting from a direct payment by cash, check, or credit card, which exceeds the total charges on the student account.

    Processing Timelines and Amounts

    The refund process will begin no earlier than the third week of the term.

    Any credit applied to a student account resulting from a removal of charges or overpayment will first be applied to any college debt, even if the amount owed is not yet due.

    Overpayment

    Cash or Check and Only Registered In Non-Credited Courses

    A credit balance resulting from a direct payment by cash or check that exceeds the total charges on the student account will be refunded by a check issued by MHCC and made payable to the student. This check will be mailed to the address on file. When payment is with a check, a refund will be processed no sooner then 5 business days from the date the check was processed.

    Cash or Check and Registered For At Least One Credit-Tuition Bearing Course

    Students registered for at least one credit-tuition bearing course and paid by cash or check, receive refunds through BankMobile Disbursements. The college has partnered with BankMobile Disbursements, a financial services company, to provide this refund management program. A refund selection kit is mailed to the address on file with the College from BankMobile Disbursements. Once the kit is received, a refund preference is chosen by the student by visiting RefundSelection.com. The personal code is the key to logging on to the web site. Refund preferences are:

    Electronic Deposit to Another Account
    Money is transferred to another account the same business day BankMobile receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.

    Electronic Deposit to a Bankmobile Vibe Account
    If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

    Paper Check Delivered By USPS
    A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. Typically, it takes 5 – 7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.

    A credit balance resulting from a direct payment by bank/credit card that exceeds the charges on the student account will be refunded directly to the bank/credit card used in the payment; up to the amount charged. If there were combined payments of cash, check or bank/credit card, refunds are processed against the card first. Any remaining refund will be by check issued by MHCC or through BankMobile Disbursements.  Refer to the cash or check overpayment refund procedures listed above.

    Financial Aid

    The financial aid students are scheduled to receive will be credited to the students account each term. Students will be notified by email or US Postal mail when aid posts to the student account. If the total amount of grants and loans exceeds the amount owed, a refund will be generated and may be disbursed beginning the first official day of each term.

    For disbursements of excess aid, or refunds for dropped classes within the allowed time frame, Mt. Hood Community College has partnered with BankMobile Disbursements, a financial services company, to provide a refund management program. A green envelope containing a personal code will be mailed to students that have Financial Aid refunds. Once the envelope, with the personal code, is received a refund preference can be chosen at www.refundselection.com.

    Refund preferences are:

    • An electronic transfer (ACH) to an existing bank account, 1-2 business days
    • Direct deposit to a BankMobile Vibe Accoun; a checking account designed for students, same day refund
    • Paper check issued and mailed from BankMobile on behalf of MHCC, 5-7 business days
    • BankMobile Disbursements is designed to provide students with increased choice when it comes to receiving financial aid or school refunds.

    It is important that Mt. Hood Community College has a current mailing address for each student. Address information can be updated online through MyMHCC.