A: The first step to enroll at Mt. Hood Community College (MHCC) is to complete an online General Admission Application. This will allow us to create your student record and give you access to the MyMHCC portal.

A: Yes, there is a separate application process for programs that are considered limited or restricted entry such as Nursing, Dental Hygiene, Automotive Technology, Machine Tool Technology, etc. See the list at www.mhcc.edu/LRadmissions.

A: The MyMHCC portal is your online gateway for all MHCC information and communications. This secure one-stop site allows you to connect with faculty, staff and students, register for courses, keep up with college activities and take care of many areas of college business.

A: You will receive an acceptance letter with additional information on how to get started. The letter will also list your MHCC student identification (ID) number.

A: If you have not taken classes at MHCC in the past four terms, you will need to submit an updated admission form.

A: Your user name is your MHCC student ID number.

A: The first time you log on to the MyMHCC portal, your six-digit birth date is your password (in MMDDYY format; fore example: Dec. 3, 1964 = 120364). After the first time you log on, you will need to create your own password using exactly eight letters and numbers combined together.

A: Once you have applied, been assigned your MHCC student ID number and have your reading, writing and math course placement determined, you can register online at the MyMHCC portal. Please see www.mhcc.edu/courseplacement for course placement options. For registration demos, visit www.mhcc.edu/demos.

A: If you have forgotten your password, you can click on the "I forgot my password" link on the login page. The system will email you a new password. When you select this option, your old password will no longer work. If you fail to receive an email within a reasonable time, please call 503-491-7393.

A: The Quarterly Schedule of Classes lists the course time and location for each class. It can be found on the MHCC website. For the physical location of a classroom, refer to the campus map.

A: The Academic Advising and Transfer Center can help almost anyone who needs advising assistance in course selection, degree requirements, education plans, unofficial transcript evaluations and more. You can reached their office by calling 503-491-7315 or emailing advising.questions@mhcc.edu.

A: Send your official transcripts from other schools to MHCC and request a transcript evaluation. For more details visit www.mhcc.edu/transfertomhcc. When your transcripts have been evaluated, you should receive a confirmation email from MHCC’s Admissions Office.

A: Students may register via the MyMHCC portal until 11:59 p.m. the night before the first day of a class. After that time, you need the instructor's permission. Contact the instructor for additional information on adding the class late.

A: You can keep checking your schedule at the MyMHCC portal to see if you have been added to the class. If added, you will also be notified by email. If you are not added prior to the class begin date, you need to contact the instructor for permission to add late.

A: You can drop a class online via the MyMHCC portal. The class will not show on your transcript if you drop a standard term length class before the refund period. A "W" will be on the transcript if you drop after the refund period and you are responsible for the charges. See your Course and Fee Statement for refund dates for non-standard term classes. If you have a "Hold" on your record, you will need to drop by phone (503-491-7393).

A: You can check your progress toward graduation by running your degree audit via MyMHCC. To run your audit, click on “View My Degree Audit” under the “Frequently Use Links” within the MyMHCC Home tab. For more information about graduation, visit www.mhcc.edu/graduation.

A: You may request an official transcript in person or online at http://www.mhcc.edu/TranscriptRequest/.

A: Although we provide GED testing services, we do not keep the GED records; they are forwarded to the State of Oregon. You can order a copy of your test records by going to this link: www.ged.com.

A: No, the grade you receive is a permanent grade on your record. However, your overall cumulative GPA will be recalculated using the new grade.

A: Name changes for students who have never applied for Financial aid are processed by the Admissions, Registration and Records office. A valid government issued photo ID (such as a passport, driver’s license, military identification card, etc.) showing your new name is required. If you have ever applied for Financial Aid and regardless of receiving aid, you will need to submit your documentation to the Financial Aid office along with a signed copy of your social security card displaying the new name.

A: Yes, in compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), we require the written consent of the student authorizing the disclosure of non-directory information from his or her record. This consent is processed by the Records office with the student’s photo ID and remains valid for one year unless the student revokes it sooner.

Please note, the consent for academic information does not cover student financial records and financial aid. For this form, see https://mhcc.edu/FinancialForms.

A: Enrollment verifications are processed through the National Student Clearinghouse and can be accessed via MyMHCC. To obtain proof of your enrollment at MHCC, click on “Enrollment Verification” under the “Frequently Use Links” within the MyMHCC Home tab.

A: Child support verifications must be submitted by the student to the Records office with proper documentation for the request to be processed. Required documentation includes the student’s photo ID, “School Confirmation of Enrollment” and “Written Consent for Disclosure” - Child Attending School forms. For more information about child support for a child attending school, visit Oregon Child Support website or Oregon Child Support Contact Information.

A: Once you have registered for classes at MHCC, you can receive an MHCC photo ID card at the college library two weeks prior to the start of the term.

A: A few days after students first register for classes at MHCC, they will be assigned a Saints email account. All official notices from the College and various college departments, will be sent via email to the student’s Saints email account. It is the responsibility of the student to check their Saints email on a regular basis or have it set up to auto forward to their personal email account.

A: If you forget your password, the AVID/Learning Success Center or Student Services HUB can help you reset it.

A: Helpful information and FAQs for parents, family and friends can be found at https://mhcc.edu/ParentandFamilyResources.