Check your MHCC Saints email for updates and critical information. This is the way the College will communicate with you.

Read Understanding the Remote / Online Schedule for tips on how to read the class schedule.

Each department will have information on its webpage, but below are some commonly used services that you can access online. Not sure how to access help or have other questions? Complete the Student Support Services Request Form to be connected with someone who can assist you.

• Academic Advising
• Accessible Education Services
• Admissions
• Career Planning
• Counseling
• Financial Aid
• Help using MyMHCC and Navigate
• Library
• Log on to online / remote classes
• Online learning help
• Placement for reading, writing and/or math
• Resetting Saints email password
• Student Financial Services (Billing)
• TRiO – Student Support Services
• Tutoring (AVID | Learning Success Center)
• Veteran Services

Students can access most of their courses beginning the first day of the term at mhcc.blackboard.com. Be sure to log on the first day of the term to check in and complete any requirements for staying enrolled in the course. Check your Saints email for updates from your instructor in case they are using alternatives to Blackboard.

Visit Online Learning for resources, helpful hints, and tips for success. You can also email onlinelearning@mhcc.edu if you need technical assistance with Blackboard, Zoom, Kaltura, MyMHCC and other technologies used in your online/remote courses.

These requests can be made via email to the instructor of the course. Instructors can facilitate these approvals online. It is best to use your MHCC Saints email to contact instructors.

Testing Services is currently closed to the public. However, there are options for determining course placement via online placement test or through other means such as high school GPA. Please contact Testing@mhcc.edu for more information.

The MHCC bookstore is shipping books to students. You can also log on to MyMHCC and click “Get Books” under the Frequently Used Links list to get your personal course books selected.

MHCC has a grant-supported Student Success Program. Email successprogram@mhcc.edu to apply.

To be eligible for emergency resources, you must be: either a first-generation student (your parents did not graduate from college) or receive SNAP benefits; pursuing a career-technical program; low-income or underrepresented (race, ethnicity, disability, identity, etc.); demonstrating a current financial need; willing to communicate and follow up with an assigned student success specialist. Funds are limited and applications are reviewed on a first-come first-served basis.

For students that are not eligible for funding, the Student Success program Office will provide referrals to community resources.

Food

• Apply for SNAP benefits online
• Partners for a Hunger-Free Oregon resources

Employment

• Oregon Employment Department Department’s COVID-19 information page
• File a Claim
• WorkSource has services available for job seekers. Offices are currently closed to the public but you can access help through their response line at 503-714-5989.

Childcare

• Apply for the Employment-Related Day Care (ERDC) program
• 211info can provide additional information on finding quality care

Health Insurance or Care

• Apply for the Oregon Health Plan

Mental Health Support

• MHCC Counseling
• Multnomah County Call Center/Crisis Line 503-988-4888 (open 24 hours a day, 7 days a week)
• Washington County Call Center/Crisis Line 503-291-9111 (open 24 hours a day, 7 days a week)
• Cascadia Behavioral Healthcare Urgent Walk-In Clinic 503-674-7777 (This clinic is open 7 days a week, from 7am–10:30pm, and is located at  4212 SE Division St., Suite 100, Portland, OR 97206. Insurance is not a barrier.)
• Kaiser Crisis Line: 503-331-6425
• National Suicide Prevention Hotline: English: 800-273-8255 Spanish: 800-628-9454
• Oregon YouthLine: 877-968-8491. YouthLine is a free, confidential teen-to-teen crisis and help line. Text: Teen2Teen to 839863 to instantly text with another person.
• Trevor Project: The Trevor Project supports LBGTQiA+ Youth. Their trained counselors are available 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call the TrevorLifeline. Text START to 678678 or call (866) 488-7386.
• My3-Support Network App: MY3, a mobile application (mobile app), is owned and maintained by the National Suicide Prevention Lifeline. MY3 is for individuals who may be having thoughts of suicide, or who have a history of suicidal behavior. It is designed to help these individuals stay safe when they are experiencing thoughts of suicide.