| Academic Advising and Transfer Center |
Monday – Friday 8 a.m. to 5 p.m. |
Generally respond to voicemails and emails within 1 to 2 business hours. At the beginning or end of term, or other busy times, the wait will likely be much longer (6 to 8 business hours). |
Students can schedule an appointment online through Navigate in a few easy steps: Log in to myMHCC Click on "Go to Navigate" Look for and select the "Appointments" link Note: be sure to select "Remote/Virtual" and "Advising" for an
appointment in our Center.
Two appointment types available: 45 min – General class selection/advising support. 1 hour – Education Plans & Maximum Timeframe appeal.
Please be sure to include your phone number, student ID number, and details about what you'd like to accomplish during your appointment. If you can't get into Navigate you can call the office or send an email.
Phone: 503-491-7315
Email: advising.questions@mhcc.edu
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Monday – Wednesday 10 a.m. to 3 p.m. |
Varies by time of term. Register early to avoid long waiting times. |
Students can schedule an appointment online through Navigate in a few easy steps: Log into myMHCC Click on "Go to Navigate" Look for and select the "Appointments" link. Note: be sure to select "Remote/Virtual" and "Advising" for an
appointment in our Center.
Two appointment types available: 45 min – General class selection/advising support. 1 hour – Education Plans & Maximum Timeframe appeal.
Please include your phone number, student ID number, and details about what you'd like to accomplish during your appointment. If you can't get into Navigate you can call the office or send an email.
Phone: 503-491-7315
Email: advising.questions@mhcc.edu
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| Accessible Education Services (Disability and learning support) |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours. |
Accessible Education Services
Phone: 503-491-6923
Fax: 503-491-7549
Request for more information: aes@mhcc.edu mhcc.edu/AES
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By appointment only. |
Turnaround time for determining eligibility for services is within 24 hours. |
Accessible Education Services
Phone: 503-491-6923
Fax: 503-491-7549
Request for More Information: aes@mhcc.edu mhcc.edu/AES
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| Admissions, Registration and Records |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 1 hour or sooner. |
Contact: ar@mhcc.edu
Student Support Services Request Form
Phone: 503-491-7393
Main webpage: mhcc.edu/Registration_FinancialAid or mhcc.edu/Graduation
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Monday – Thursday 9 a.m. – 4 p.m. |
Response time will be immediate.; 5 – 10 min. wait. |
Contact: ar@mhcc.edu
Student Support Services Request Form
Phone: 503-491-7393
Main webpage: mhcc.edu/Registration_FinancialAid or mhcc.edu/Graduation
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| Barney's Pantry (Request for Food and Supplies) |
Monday – Friday 8 a.m. to 5 p.m. |
Students should expect 24 hours waiting period. |
mhcc.edu/BarneysPantry
Request for Service:
Students should use this form: Student Support Services Request Form
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By appointment only: Monday, Tuesday, Wednesday 8 a.m. to 4:30 p.m. |
N/A |
Note: be sure to select "Remote/Virtual" and "Advising" for an appointment in our Center. |
| Basic Needs (Emergency money, housing and food insecurity, laptop, WIFI, and other basic needs) |
Monday – Friday 8 a.m. to 5 p.m. |
Students should expect 24 business hours waiting period to get services. |
mhcc.edu/studentresources
Request for Service:
Students should use this form: Student Support Services Request Form
Email: basicneeds@mhcc.edu
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By appointment only: Monday, Tuesday, Wednesday 8 a.m. to 4:30 p.m. |
N/A |
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| Career Planning (Students who are seeking guidance on creating a career plan or unsure what major to declare & have no major in mind) |
Monday – Friday 9 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours to schedule an appt. with a career counselor.
On average, we're 3-4 days out for appointments that can be conducted over Zoom or by phone.
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Email: mhcareer@mhcc.edu
Phone: 503-491-7432
Webpage: mhcc.edu/cpcc w/LiveChat
Student Support Services Request Form
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By appointment only: Monday – Wednesday 10 a.m. to 3 p.m. |
N/A |
Location: Rm. 1152 (main level of the Gresham Campus)
Email: mhcareer@mhcc.edu
Phone: 503-491-7432
Webpage: mhcc.edu/cpcc w/LiveChat
Student Support Services Request Form
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| Financial Aid |
Monday, Tuesday,
Thursday, Friday
8 a.m. to 5 p.m.
Wednesday
10 a.m. to 5 p.m. |
During service hours, our staff will respond to emails and voicemails within 2 hours. At the beginning or end of term, or other busy times, our response times will be much longer.
Standard file processing time is 2 to 3 weeks, but may be longer for appeals and during peak times.
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Contact: finaid.mail@mhcc.edu or 503-491-7262
Main webpage: mhcc.edu/FinancialAid
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Drop in via Student Services HUB: Monday – Thursday, 9am – 4pm |
Drop in via Student Services HUB. Response time will vary based on how busy we are.
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Contact: finaid.mail@mhcc.edu or 503-491-7262
Main webpage: mhcc.edu/FinancialAid
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| Library |
Monday – Friday 8 a.m. to 5 p.m. |
N/A |
mhcc.edu/library and click the 'Chat with Us' link. |
Monday – Thursday 10 a.m. to 3 p.m. |
Walk-in, no wait time. |
|
| International Student Program |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours. |
Contact: internationalstudentprogram@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/InternationalStudents
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By appointment Monday – Wednesday, and Thursday as needed. |
N/A |
Contact: internationalstudentprogram@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/InternationalStudents
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| Online Learning Support |
Jan. 3 – 14: Monday – Friday 8 a.m. to 6 p.m.
Jan. 17 – end of winter term: Monday – Friday 8:30 a.m. to 5 p.m. |
Varies depending on demand. |
mhcc-ol.com/StudentHelp
503-491-7170
onlinelearning@mhcc.edu |
By appointment as needed. |
NA |
mhcc-ol.com/StudentHelp
503-491-7170
onlinelearning@mhcc.edu |
| Personal Counseling (Currently enrolled students who are seeking short-term, confidential, solution-based counseling) |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours to schedule an appt. with a mental health counselor for an upcoming date.
On average there is a waiting period of 3 to 4 days for appointments that can be conducted over Zoom or by phone.
|
Contact: counseling@mhcc.edu or use Student Support Services Request Form.
Appointments required with mental health counselors.
Main webpage: mhcc.edu/Personal-Counseling
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Not Available. |
N/A |
Contact: counseling@mhcc.edu or use Student Support Services Request Form.
Appointments required with mental health counselors.
Main webpage: mhcc.edu/Personal-Counseling
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| Placement Testing |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours. |
Contact: testing@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/CoursePlacement
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Monday. – Thursday 8 a.m. to 4 p.m. |
Varies based on individual student placement needs and tests. |
Email: testing@mhcc.edu |
| Recruitment and Outreach |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours. |
Contact: outreach@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/StudentRecruitment
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Monday – Thursday 9 a.m. – 4 p.m. |
N/A |
Contact: outreach@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/StudentRecruitment
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| Resume Help/Job Search Info |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond to the student within 2 hours to schedule an appointment with our Student Career Development Coordinator.
On average it will be 1 to 2 days until an appointment is available. Appointments can be conducted over Zoom, by phone, or in person.
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Contact: mhcareer@mhcc.edu or Jennifer.McNeil@mhcc.edu or use Student Support Services Request Form.
Direct link to online job board (this is NOT student employment): https://www.collegecentral.com/mhcc
Students can schedule an appointment over Navigate or via email request at mhcareer@mhcc.edu
Main webpage: mhcc.edu/Students_Alumni
|
By appointment only. |
During service hours, our staff will respond to the student within 2 hours to schedule an appointment with our Student Career Development Coordinator. |
Contact: mhcareer@mhcc.edu or Jennifer.McNeil@mhcc.edu or use Student Support Services Request Form.
Direct link to online job board (this is NOT student employment): https://www.collegecentral.com/mhcc
Students can schedule an appointment with Jen over Navigate or email request to mhcareer@mhcc.edu
Main webpage: mhcc.edu/Students_Alumni
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| Student Employment (Work-study and student aide opportunities) |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 2 hours. |
Contact: studentemployment@mhcc.edu or Tiffany.Ensunsa@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/StudentEmployment
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By appointment only. |
N/A Appointments are only necessary when a student needs to complete the hiring paperwork/I-9 verification. |
Contact: studentemployment@mhcc.edu or Tiffany.Ensunsa@mhcc.edu or use Student Support Services Request Form
Main webpage: mhcc.edu/StudentEmployment
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| Student HUB (Help with registration, password reset, MYMHCC, payments) |
Monday – Friday 8 a.m. to 5 p.m. |
During regular service hours, our staff will respond within 2 hours or immediately if using livechat via mhcc.edu/hub or registration. |
Contact: hub@mhcc.edu or use Student Support Services Request Form.
Main webpage: mhcc.edu/hub
|
Monday – Thursday 9 a.m. to 4 p.m. |
Drop in, response time will vary based on how busy we are at the moment. |
By appointment or drop in using a wait line app. Instructions will be posted on the main HUB doors. |
| Student Life |
Monday – Friday 8 a.m. to 5 p.m. |
Students should expect 24 business hours waiting period to get services. |
Email: Student.life@mhcc.edu
Phone: 503-491-7269
Student Clubs and Events: Rozina.Lethe@mhcc.edu
Student Leaders/Student Government: Rozina.Lethe@mhcc.edu
Multicultural and Diversity Resources Center: Ernesto.Vasquez@mhcc.edu
Multicultural Student Success Support: Lisa.George@mhcc.edu
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By appointment only: Monday, Tuesday, Wednesday 8 a.m. to 4:30 p.m. |
N/A |
Method of Appointment: By Email, Phone and Zoom. |
| Student Success Programs |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 24 hours. |
Phone: 503-491-7471
Email: successprograms@mhcc.edu
Website: mhcc.edu/successprograms
|
Monday – Wednesday, 10 a.m. to 3 p.m. |
N/A |
Walk-ins welcome. North side of Student Services Hub. |
| Transitions / Transiciones |
Monday, Wednesday and Friday 8 a.m. to 5 p.m. |
Students should expect 24 business hours waiting period to get services. Method of Appointment: By Email, Phone and Zoom. |
Phone: 503-491-7238
Email: Jenny.Ruelas@mhcc.edu
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Tuesday and Thursday 10 a.m. to 6:30 p.m. |
A few minutes. |
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| TRIO Educational Talent Search & Student Support Services |
Monday – Friday 8 a.m. to 5 p.m. |
During service hours, our staff will respond within 24 hours. |
Phone: 503-491-7688
Email: trio.programs@mhcc.edu
Website: mhcc.edu/TRIO-SSS
mhcc.edu/TRIOETS
|
Monday – Wednesday, 10 a.m. to 3 p.m. |
N/A |
By appointment only. Students can schedule an appointment by contacting our TRIO office at 503-491-7688. |
| Veteran Services (Students who are seeking to use their VA benefits) |
Monday – Friday 9 a.m. to 5 p.m. |
During service hours, our staff will respond to the student within 2 hours of receiving the email or voice message, and instantly if over LiveChat, to provide services.
On average, we're 1 to 2 days out for appointments conducted by phone, Zoom, or in person.
|
Email: veteran.services@mhcc.edu
Phone: 503-491-7346 (voicemail)
Webpage: mhcc.edu/veteranservices with LiveChat
Student Support Services Request Form
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Monday – Wednesday 10 a.m. – 3 p.m. Drop-in or by appointment |
On average, we're 1 to 2 days out for appointments. |
Location: Rm. 1152 (main level of the Gresham Campus)
Email: veteran.services@mhcc.edu
Phone: 503-491-7346 (voicemail)
Webpage:
mhcc.edu/veteranservices with LiveChat
Student Support Services Request Form
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