Students talking with staff member

Get Help Paying for Tech

We understand the critical role technology plays in today's education, and we are committed to ensuring that every student has access to the tools they need. If you find yourself in need of internet accessibility resources, we offer a range of options, including loaner laptops, Wi-Fi hotspots, discounted internet, and financial assistance for your internet bill. Don't hesitate to explore the options we offer, and let us empower your learning journey.

If you need technology resources for your classes, you may be eligible for internet accessibility resources such as:

  • Loaner laptops
  • Wi-Fi hotspots
  • Discounted internet
  • Money to help you pay your internet bill

How to Request Technology Support

  • Click the button below to fill out a student support services request form.
  • In the Support Service Requested field, select Loaner Laptop/Internet Access.
  • Complete the rest of the form to the best of your ability.
  • Hit Submit a Report at the bottom.

Request a loaner laptop or help with internet connectivity

Laptop and Wi-Fi Hotspot Request FAQs

Students are eligible to receive a laptop or Wi-Fi hotspot if they meet any of the following:

  • Signed up for a course in the current academic term (credit and non-credit)
  • Signed up for a course in the upcoming term (credit and non-credit)
  • Working with a faculty or staff advisor to get signed up for courses

  • You may request a laptop or Wi-Fi hotspot through the Student Support Services Request form.
  • You may also visit the student basic needs office to request the equipment. Please call 503-491-7081 to find out the most current office hours and location.
  • After you submit your request, you will be contacted within two to three business days by the student basic needs staff. Please allow up to one week after submitting your request to receive your laptop or Wi-Fi hotspot.
  • You may schedule a time to pick it up from the Gresham Campus. We can also ship the device to you using UPS Signature Required service. The package must be sent to a physical address. It requires a signature from someone in your household. If you do not have a physical address, consider asking a family member, friend, or neighbor if you can use their address for shipping. If no one is available to sign for the package, it will be taken to the nearest UPS store.

  • When you are ready to return the device, the first step is to contact our student basic needs specialists. We currently have two methods for returning devices to MHCC:

    • Drop the device off at our office. We are located in building 12 on the first floor in Room AC1261 on the Gresham Campus.
    • Ship the device back to MHCC. Please discuss the shipping option with our student basic needs specialists prior to using this return method.
  • If you have questions about the laptop/hotspot program, please contact our student basic needs specialists at [email protected] or at 503-491-7081.

If you're laptop isn't working, you can get technology support from the IT service desk Monday through Saturday at the computer lab in Room AC1451 or by emailing [email protected].

Visit our Student Technology Support page for more information such as hours, a full schedule of tutors, and student self-support links.

If your hotspot isn't working, please call T-Mobile for technical assistance at 844-341-4834.

Yes, you may keep the laptop/hotspot under the following circumstances:

  • If you are signed up every term that you have the laptop/hotspot.
  • If you take one term off and intend on signing up for classes for the following term (example: you take the summer term off, but plan on taking fall classes).
    • You must return the laptop/hotspot if you stop taking classes for more than one term. Please contact student basic needs with any questions about returning devices.

Get Internet Access

Internet Bill Assistance

If you are receiving Supplemental Nutrition Assistance Program (SNAP) food benefits, you may be eligible for monthly internet bill payment support through the SNAP Training and Employment Program (STEP).

Gresham Campus Computer Lab

Students who have trouble accessing the internet from home can also access the main computer lab on our Gresham Campus.

The lab offers:

  • Computers
  • High-speed Wi-Fi
  • Color printing
  • Charging stations
  • Tutoring

Learn More About Accessing the Computer Lab

Low-cost, Internet Service Plan Options

  • The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) to help low-income households pay for internet service and connected devices like a laptop or tablet.
  • Internet Essentials by Xfinity offers low-cost, high-speed internet to eligible households. You may be able to access this program if you received the Federal Pell Grant for financial aid, receive SNAP benefits, Temporary Assistance for Needy Families (TANF), National School Lunch Program or Head Start, public housing assistance, and more.

Additional Resources

The State of Oregon can also help you access food, cash, childcare, and medical benefits.

Apply Now

Don't See What You Are Looking For?

Fill out a student support services request form. This simple form is a fast and easy way to connect with the right person or department at the college when you aren’t sure where to go or who to ask.

Student support services request form

Find more student resources here

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