Customer Service Representative - After Graduation
The medical office customer service representative certificate at Mt. Hood Community College (MHCC) prepares you for entry-level work in a medical-related setting. Here are a few career opportunities available to you after graduation.
Future Careers
MHCC Career Coaches are here to help you explore your career options after graduation. Below are a few common paths graduates can pursue.
Receptionists and Information Clerks
In these roles, your daily tasks will include operating telephone switchboards to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. You will also greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Medical Secretaries and Administrative Assistants
In such roles, you will schedule and confirm patient diagnostic appointments, surgeries, or medical consultations and receive and route messages or documents, such as laboratory results, to appropriate staff.
Medical Records Specialists
As a medical records specialist, you will enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment, into the computer and consult classification manuals to locate information about disease processes.
Learn more with MHCC's Career coachJob Boards
Here are places to search for current openings at organizations that hire for your skill set.
Take the next step with Mt. Hood Community College
Have questions about the Customer Service Representative Program?
Read Customer Service Representative Frequently Asked Questions