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Customer Service Representative - FAQ

Do you still have questions about the program, careers after graduation, or how to get started? Take a look at the frequently asked questions or talk with an advisor to get the help you need.

Frequently Asked Questions

You can finish the medical office customer service representative program in two terms as a full-time student. Some students take longer because they can't attend full-time or need help with reading, writing, or math.

Mt. Hood Community College has several student resources on campus to help students connect with employers and find a job placement both during and after their time at MHCC. Learn more through career planning.

If you're 18 or older, you can start without a high school diploma or GED® certificate. But if you haven't finished high school, you can work on it here while beginning your career. Students under 18 without a diploma should talk with an advisor to get the assistance you need to get started.

You can start a course or two without them. But it's best for all students, whether full-time or part-time, to take the placement test soon, especially if you're aiming for a degree or certificate. The test covers reading, writing, and math and is free. To schedule a placement test, contact testing services.

Themedical office customer service representative program begins during the fall and winter terms, but if you are starting classes in another term, don’t worry! There still may be courses you can start taking if you’re starting college in a different term. Please contact the program advisors for details.

Yes, some classes are available at night or online, but it may take you longer to complete your program that way. Not all classes are available at night every term, so meet with an advisor to plan carefully.

You have to be placed in the reading and writing courses before you start, but you can take the courses in any order.

There's no special application for students in the medical office customer service representative program, but you must apply to MHCC.

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Have questions about the Customer Service Representative Program?

Read Customer Service Representative Frequently Asked Questions


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