Customer Service Representative - How to Get Started
The customer service representative program begins during the fall and winter terms. Are you starting classes in another term? Don’t worry! There still may be courses you can start taking if you’re starting college in a different term. Please contact the program advisors for details. Any student admitted to MHCC can sign up for classes in the program after reading, writing, and math placement requirements have been met.
Complete the MHCC Application Process
It is easy to get started at MHCC. Simply follow the steps in our new student checklist. These include filling out the admission form, figuring out how to pay for college through programs like the Free Application for Federal Student Aid (FAFSA®) or the Oregon Student Aid Application (ORSAA), connecting with our staff to choose classes, and more.
Applied to MHCC? Here's what to do next
After you have been admitted to MHCC, you will need to meet the course registration requirements in reading, writing, and math.
Placement Requirements Needed to Get Started in This Program
| READING | WRITING | MATH |
| Placement into RD115 or completion of RD090 | Placement into WR115 or completion of WR090 | MTH: No Math Needed for Program |
Learn more about college placement testing
Sign up for classes
After completing the placement requirements, you can sign up for classes. First-term students should sign up for these classes:
- MO110 Foundational Principles for the Medical Office Team (three credits)
- MO116 Medical Office Procedures (four credits)
- BT123A Keyboarding Skill Development (three credits)
Have more questions? Connect with the student services hub
Additional Program Costs
Other than Mt. Hood Community College tuition, fees, and textbooks there are no additional costs for this program.
Textbooks per term range from $100-$500, and can be purchased online through the college bookstore.
Take the next step with Mt. Hood Community College
Have questions about the Customer Service Representative Program?
Read Customer Service Representative Frequently Asked Questions